We ship packages every weekday to ensure fast delivery. Most orders arrive within 1–3 business days, but delays may occur during sales and promotions. If you have any questions about your order, you can contact us here.
How much does shipping cost?
Shipping costs $2.9 to parcel shops and $4.5 for home delivery, but if you shop for over $70, shipping to parcel shops is free. Our returns cost $3.9 and our exchanges are free.
What payment methods do you accept?
We accept payment with VISA, VISA Electron, Mastercard, and Maestro. You can also pay with MobilePay, Apple Pay, Google Pay, PayPal, or choose installments with Klarna.
How long do I have to return?
You have a 33-night sleep guarantee, where you can try out selected products at home. See which products apply here. If you are not satisfied, you can create a return through our return portal here. For all other products, you have a 14-day return policy.
How do I change or cancel my order?
To change or cancel your order, please contact our customer service immediately here.
What does your sleep guarantee mean?
We understand that choosing the right product for your sleep is important, which is why we offer a unique sleep guarantee. As a consumer, you have 33 nights to try our products in the comfort of your own home from the day you receive them. You can read more here.
